FixYa's New FixBoard Allows Companies To Track Customer Support Trends

FixYa, a Q&A site where consumers can seek advice from product experts, is launching a new feature today called the FixBoard, which should make the site more useful to big consumer brands. As the name suggests, the FixBoard is basically a dashboard of FixYa data. It shows, over time, the number of FixYa owners who reported a problem with a company product, the products that have the most reported problems, the most common problems, and how those numbers stack up against the competition.

Source: http://feedproxy.google.com/~r/Techcrunch/~3/XXJ345mcl5M/

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